Updating your account details
It is important that the information provided about you and your business is correct.
Harriet
Last Update 2 years ago
The account details section contains information about you and your business. If something has changed since your initial login, or you made a mistake, you can review and edit this information at any time.
Mandatory fields are marked with an asterisk (*).
There is one drop-down menu at the top in which you will be required to select business or individual, depending on your current selling status. If you select 'individual' you will be required to enter your contact details, as well as the address details.
If you are a business seller you will also be required to enter your company name and trading address details.
The fields in this screen are:
| Field | Description |
|---|---|
| Type of seller | Type of seller you are (Individual/Business) - to select from drop-down (Mandatory for all sellers) |
| Full name | The name of the account owner |
| Your contact email address | |
| Phone number | Your contact phone number |
| Address details | Your address details |
| Company details | Your company name, registration and VAT number (if applicable) - mandatory only for business sellers |
| Trading address | Your company trading address - mandatory only for business sellers |
Change password
To reset your password, click the change password link then complete the following:
- Enter your current password in the old password field.
- Enter your new password (which must be different) in the new password field.
- Re-enter the new password in the re-type password field. The new passwords must match exactly and are case sensitive.
- Click save to apply the change.